Privacy Policy

We collect the information you choose to share with us — typically your name, email address, phone number, travel dates, and any details you include in a booking or enquiry message.

When you visit this website, our hosting provider may automatically record standard technical information such as your browser type, device type, approximate location, and the pages you view. This is used to keep the site secure and working properly.

To respond to your enquiries and confirm, prepare for, and manage your stay.

To send you information you have asked for, such as availability, rates, or travel guidance for Uvero Alto and Punta Cana.

To improve our website and the guest experience, and to comply with legal, tax, and accounting obligations.

We do not sell or rent your personal information. We share it only with service providers who help us operate — for example, our website host, email provider, and any payment or booking platform used to process a reservation — and only to the extent needed for them to perform that service.

We may also disclose information where required by law or to protect the safety and rights of our guests and staff.

This website uses only the cookies and local storage needed for the site to function, along with basic, aggregated analytics to understand how the site is used. You can block or delete cookies in your browser settings; some parts of the site may then work less smoothly.

We keep booking and enquiry records for as long as needed to serve you and to meet legal and accounting requirements, then delete or anonymize them.

We use reasonable technical and organizational safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

You may ask us to access, correct, or delete the personal information we hold about you, or to stop sending you messages. Contact us at puntacanaecovillas@gmail.com and we will respond within a reasonable time.

This website is not directed at children under 13, and we do not knowingly collect their personal information. Bookings are made by adults on behalf of their travelling party.

We may update this policy from time to time. The revised version will be posted on this page with a new effective date.